Ongoing Support
We don’t disappear after launch
Your site evolves. Your team has questions. Things come up. We stay — with a team that already knows your site, your content model, and your goals.
Book a Discovery Call →What support covers
Everything your site needs after go-live
Statamic & Laravel Updates
Version upgrades, security patches, and dependency updates — tested before they touch production.
Bug Fixes & Troubleshooting
Something not working right? We diagnose and fix it. No explaining your setup to a stranger every time.
New Feature Development
Your site grows with your business. New pages, new functionality, new integrations — we build what you need.
Content Structure Changes
Need to add a new collection, restructure your taxonomies, or change how content is organized? We handle it.
Performance Optimization
Ongoing monitoring and tuning to keep your site fast as content grows and traffic patterns change.
Security Monitoring
Proactive security reviews, dependency audits, and rapid response if anything needs attention.
Why continuity matters
The team that built it is the best team to maintain it
Every time you bring in a new developer, they spend hours just understanding what was built and why. That’s time and money spent on onboarding instead of actual work.
We already know your site. We built the content architecture. We wrote the migration scripts. We configured the hosting. When something needs attention, we don’t need a walkthrough — we need five minutes.
That continuity is the difference between support that feels like a partnership and support that feels like starting over every time.
Dedicated Team
The same people who built your site are the ones supporting it. No onboarding. No context-switching.
Priority Response
Support clients get priority. When something urgent comes up, you’re at the front of the line.
Proactive Maintenance
We don’t wait for things to break. Regular updates, security reviews, and performance checks keep your site healthy.
Common questions
What’s the minimum commitment?
We offer flexible arrangements. Some clients prefer a monthly retainer for predictable support. Others work project-by-project. We’ll find the structure that fits how you operate.
How fast do you respond?
Support clients get priority response during business hours. For urgent issues, we aim to respond within hours. For non-urgent requests, within one business day.
Can you add new features too?
Absolutely. Ongoing support isn’t just maintenance — it includes new feature development, content structure changes, and anything else your site needs as your business evolves.
Do you support sites you didn’t build?
We can, but we’d need to do a brief review of the codebase first. The value of our support is knowing the site intimately — so we’d want to get there before taking responsibility for it.
Want a team that sticks around?
Let’s talk about what ongoing support looks like for your site. Book a discovery call and we’ll map it out.
Book a Discovery Call →